About Our Replacement Blind Parts
Hi There! My name is David Bird and I am the owner of Factory Direct Blinds and Shutters Inc. I just wanted to share some of my thoughts with you on e-orders and Customer Care. Shopping on the internet for vertical blind parts, replacement blind parts, or shutter parts in general offers many benefits to the consumer. These benefits include low prices, ease of comparison shopping and just the fact that you can shop anytime you like. But what about Customer Care? The companies I like to e-order from are those I know I can call and talk to someone who can address my questions or concerns. So, we encourage you to call if you have any questions! Most likely I will answer your call myself. Yes, an owner who works on the front line! That’s where the most important element of any business is…the Customer.
I Hope you find this site helpful and look forward to helping you get your window coverings fixed. Factory Direct Blinds and Shutters Inc. was started as a repair and cleaning company (Clean & Fix My Blinds) in Bakersfield, California in 2005. We quickly expanded to the Sales and Installation of all types of window coverings with a focus on Servicing and Repairing Blinds, Shades and Plantation Shutters. Our parts and repair specialists have years of hands on experience in repairing Shades, Blinds and Shutters. We have experience repairing all the Major Brand name window coverings as well as the window coverings sold at the “big box” stores. Our product line includes the most common repair parts needed by the average homeowner. Many of the parts we carry are “Universal” and can be used to replace several other types of manufacturer parts. We are a licensed and Bonded Contractor in the State of California as well as a member of the Better Business Bureau. We also completed the installation and repair training programs offered by several of the Major Manufacturers and hold certificates of completion of training including a certificate of “Master Installer” (the highest level of training offered).